The Counselling Toolbox

There is no set way of counselling in general or dealing with Modern Hearing Care. Our approach to Modern Hearing Care is flexible enough for you to easily integrate it into your own personal approach.

This counselling toolbox provides you with tools you can pick and choose from to personalise the explanation and education of your clients so they can get started with the complete Modern Hearing Care solution.

The most direct way to counsel Modern Hearing Care is to let your clients experience it for themselves. Experiencing is believing. If you include a demonstration in your counselling process, within three minutes your clients will fully understand what Modern Hearing Care can do for them.

Counselling of first time vs. experienced users

Experienced users will likely see the benefit of the complete solution right away and appreciate the simplicity of the integrated system when you demonstrate it.

For first time users going from unaided to being fitted with hearing instruments is a major change. Demonstrating the complete solution to first time users from the start, allows them to switch their attention from hearing loss compensation to being in control of their listening environment.

Easy ways to explain the benefits of Modern Hearing Care

TV test
Modern Hearing Care solution test Counselling Flow

How to install and operate Modern Hearing Care solutions

Installation guide
User guide TV
User guide Phone